Privacy Policy

Introduction

Guide to Hajj ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website guidetohajj.com.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide to us when you:

• Fill out contact forms
• Subscribe to our newsletter
• Register for an account (if applicable)
• Participate in surveys or promotions
• Communicate with us via email or other channels

This information may include:

• Name
• Email address
• Phone number (if provided)
• Message content
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

• IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on pages
• Links clicked
• Geographic location (general, not precise)
• Device information

This information is collected through cookies, web beacons, and similar tracking technologies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you newsletters and updates (with your consent)
• Improve our website content and user experience
• Analyze website traffic and usage patterns
• Prevent fraudulent activity and enhance security
• Comply with legal obligations
• Send administrative information such as policy updates

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Track your activity to deliver relevant advertisements (if applicable)

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These may include:

• Google Analytics: We use Google Analytics to track website traffic and user behavior. Google Analytics uses cookies to collect anonymous information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
• Email Service Providers: If you subscribe to our newsletter, your email address is stored with our email service provider (e.g., MailChimp, ConvertKit) and governed by their privacy policies.
• Social Media Plugins: Our site may include social media sharing buttons. These plugins may track your interaction with our content.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: With trusted third-party vendors who assist in operating our website and providing services (subject to confidentiality agreements)
• Legal requirements: When required by law, court order, or government regulation
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Protection of rights: To protect our rights, property, or safety, or that of others

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request correction of inaccurate or incomplete information
• Right to Deletion: Request deletion of your personal information (subject to legal obligations)
• Right to Object: Object to processing of your personal information for certain purposes
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Email Communications

If you subscribe to our newsletter or marketing emails:

• You can unsubscribe at any time by clicking the "unsubscribe" link in any email
• We will process your unsubscribe request within 10 business days
• We may still send transactional or administrative emails necessary for our services

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our website, you consent to such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

We encourage you to review this Privacy Policy periodically.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.